Question 1

Do you have a mobile unit or a van? Do you have a clinic?

Accepted Answer

No, a housecall practice is one that travels to your home and provides services within your home (or within a secure backyard for dogs only).

Question 2

What is the cost of the services?

Accepted Answer

See prices below:
 • Housecall fee (every visit) includes exam for one pet - $297
 • Additional pet exam - $100
 • Vaccines - $50 each
 • Labwork - $200-400+
 • Acupuncture Initial Visit - $450
 • Acupuncture Follow-up Visit - $395
 • Euthanasia - $450-650 depending on pet weight (cremation additional)
 • Anal gland expression - $45
 • Medications - $26 and up
 • Nail trim - $35

Question 3

My pet is fearful/scared or can sometimes be aggressive at the veterinary clinic. Will you see my pet at my home?

Accepted Answer

Unfortunately, as a housecall practice, we do not have the staff or infrastructure to safely manage aggressive pets. If you'd like to try for a home visit, we may need to prescribe a mild sedative/anxiolytic which will require an initial visit and a follow-up visit where the sedative will be given the night before and the morning of the appointment. The initial visit will still have the veterinary housecall fee of $297. The follow-up visit will also have a veterinary housecall fee of $297 in addition to the other services that may be needed.

Question 4

Will you fill my pet's medications through Chewy, 1-800-petmeds, or another pharmacy?

Accepted Answer

We have an online pharmacy that matches the prices of major pet pharmacies. All prescriptions will be filled through our online pharmacy. You must be a client and have had a physical exam for your pet within the last 12 months. If you wish to have your pets prescription filled elsewhere, a written prescription can be mailed to you through regular USPS mail delivery.

Question 5

Do you see emergencies or pets in need of urgent care?

Accepted Answer

We do not see emergencies or pets in need of urgent care. If your pet is having an emergency please contact your local emergency clinic. Below are some of our recommendations. Medical records and information acquired at the emergency clinic can be emailed to integrativehomevet@gmail.com for follow-up care. We see sick pets based on appointment availability only.

• SAGE Veterinary Centers - Redwood City (650) 417-7243 934 Charter St, Redwood  City, CA 94063 
 • SAGE Veterinary Centers - Campbell (408) 343-7243 907 Dell Ave, Campbell, CA 95008
 • Veterinary Emergency Group - San Jose (408) 692-9286 725 Ridder Park Drive, San  Jose, CA 95131

Question 6

What cities do you service?

Accepted Answer

Peninsula:
Atherton
East Palo Alto
Los Altos
Menlo Park
Mountain View
Palo Alto
Redwood City
Stanford
Woodside
​
South Bay:
Campbell
Cupertino
Los Gatos
Milpitas
San Jose
Santa Clara
Saratoga
Sunnyvale
​
East Bay:
Fremont
Newark

Question 7

Do I need to assist during the exam?

Accepted Answer

Yes, your assistance will be required to hold your pet for an exam, vaccinations, and bloodwork if necessary.

Question 8

Do you do dental cleanings or spays/neuters?

Accepted Answer

No, we do not do any surgical procedures or procedures that require general anesthesia.

Question 9

I need to cancel my appointment. Is there a fee?

Accepted Answer

Requests for cancellations must be submitted 48 hours prior to the appointment. The $300 housecall fee will be charged for appointments that are cancelled within 48 hours.

Question 10

What forms of payment do you take?

Accepted Answer

- Cash
- Check
- Zelle

INTEGRATIVE HOME VETERINARY SERVICES, PC

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